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Baguio Call Center Agent Job

July 12th, 2010 | 4 Comments | Posted in Jobs, Online Jobs, PinoyDeal

CALL CENTER AGENT

Date Posted     07-09-2010
Company     Allied Web Design
Location     BAGUIO CITY
Salary     0.00
Height     0.00
Year(s) of Experience     0.00

Allied Web Design
Address
#21 Evangelista St. PNB Apartele Bayan Park, Aurora Hill, BAGUIO CITY
Telephone : (074)-424-2287

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4 Responses to “Baguio Call Center Agent Job”

  1. john raymond aganon Says:

    AGANON, JOHN RAYMOND E.

    No. 80 Honeymoon Road Baguio City
    +63 916 748 0861
    [email protected]

    I. Experience

    Customer Support Representative, April 09 – Feb 10, SITEL Philippines Baguio
    -Participated as a regular employee for financial company called GreenDot for debit cards as a customer support and activation specialist

    Sales and Product Endorsement, 2005-2009, Nestle Philippines
    -Participated in product sales, Endorsement and free Product Distribution as a part timer and free agent
    -Used the internet and Email to submit product appraisal

    Sales and Product Endorsement, 2008 AUTOMOVILLE
    -Participated in Sales of Car Accessories and Endorsement of Remodeled Cars as a part timer

    NearHire CC Training Sitel Academy
    3rd floor Jose De Leon Center Road Baguio City
    -Communication Skills
    -Technical Skills
    -Call Center Workshop

    II. Skills

    Proficient in Microsoft Applications, Email and Internet

    Accustomed to working in fast paced environment with the ability to think quickly
    and successfully handle difficult clients

    Excellent interpersonal skills, ability to work well with others, in both supervisory
    or support staff roles

    III. Educational Background

    LEVEL

    NAME and ADDRESS

    YEAR GRAUDATED

    Elementary

    Saint Louis Laboratory Elementary School

    1998

    Secondary

    Saint Louis Boy’s High School

    2002

    College

    Baguio Central University

    2007

    IV. Personal Information

    Age: 23
    Birthdate: August 31, 1985
    Civil Satus: Single
    Citizenship: Filipino
    Affiliation: Roman Catholic
    Language: English Filipino

    V. Character References

    NAME

    POSITION

    AGENCY

    ADDRESS

    Contact No.

    Mr. Lyndon Jamison

    Team Manager

    SITEL Philippines Baguio

    Baguio City Benguet

    +639166140966

    Ms. Madonna Doquino

    Team Manager

    SITEL Philippines Baguio

    Baguio City Benguet

    +639179109620

    Mrs. Aurora Gagua

    Administrative Officer

    City Engineers Office

    Baguio City Benguet

    +639154913037

    Mrs. Veronica Gavina

    Chief Treasury Operations Officer

    Bureau of the Treasury TPO

    Baguio City Benguet

    +639212714841

  2. PinoyDeal Says:

    pls refer to the contact information above

  3. Erlyn S. Oriendo Says:

    ERLYN S. ORIENDO
    Contact #: 639158305089
    Email address: [email protected]
    #147 Mabilao, San Fabian, Pangasinan, Philippines 2433
     
    OBJECTIVE: To obtain a position in a well-established company which will help me maximize the skills and knowledge I already have for self development as well as company’s advancement.
     
    Work History and Job Responsibilities:

    Accounting Staff/ General Bookkeeper
    Summit Bank Head Office
    March 2008 – December 2008

    Audit Staff
    Summit Bank Head Office
    2nd Floor, SL Ting Bldg, Corner Diego Silang St.,
    Baguio City, Philippines 2600
    April 23, 2007 March 2008

     Effectively balanced daily bank records.
     Bank reconciliation as well as accounts reconciliation
     Making daily, weekly and monthly financial statements
     Bookkeeping and auditing of bank records as well as adjusting journal entries.
     Performed general office duties and administrative tasks

    Customer Service Representative
    Sitel Philippines, Baguio Site 3
    (Horizon – Hmo Account)
    EPSA Bldg
    PEZA, Loakan Road, Baguio City, Philippines 2600
    September 28, 2009 – June 18, 2010
     Delivered world class customer service and build customer satisfaction and loyalty
     Provide effective and timely resolution of a range of customer inquiries.
     Strive for first call resolution
     
    Customer Service Reprsentative
    Convergys Philippines
    (AT&T Mobility – Wireless Postpaid)
    Glorietta 5
    Ayala Avenue, Makati City, Philippines 1200
    July 16, 2010 – Present
     Providing world class customer service to AT&T postpaid customers.
     Explaining bills and payments.
     Processing payments.
     Suggests plans and features to customers.
     Offers solutions to their problems with their plans.
     
     
     
     
    Summary of qualifications:
     Effective at multi-tasking
     Excellent written and verbal communication
     Fast learner
     Strong knowledge in customer service
     
    Education:
    UNIVERSITY OF PANGASINAN
    BACHELOR OF SCIENCE IN COMMERCE major in MANAGEMENT
    Arellano Street, Dagupan City, Philippines 2400
    June 2002 -June 2006
     
    Extras:
     
    Apprenticeship in Texas Instrument (2006-2007)
    Member and Officer of Association of Management Sudents (2002 -2006)
    Dean’s Lister in College (2002– 2003)
    With-Honors in High-School (1998 – 2000)
    Graduated with-honors in Elementary (1998)
     
    Character References :
     
    Mrs. Elsa Barrozo
    Chief-Accountant
    Summit Bank – Head Office
    Session Road, Baguio City, Philippines
    Contact No. :#639266828621
     
    Ms. Dianne Medina
    Customer Service Representative
    Sitel Philippines, Baguio Site 3
    Peza, Loakan Road, Baguio City, Philippines
    Contact No.: #639276189769
     
    Mr. Roger R. Fangsilat
    Customer Service Representative
    Sitel Philippines, Baguio Site 3
    Peza, Loakan Road, Baguio City, Philippines
    Contact No.:#639274045310
     
    Declaration:
    I declare that the above facts given by me are true to the best of my knowledge and belief.
     
     
    ERLYN S. ORIENDO
    APPLICANT
    T.I.N #: 941-790-105
    S.S.S.#: 01-1749763-2

  4. Robert G. Ancheta Says:

    When HR of convergys went here for job fair at The Microtel Hotel I was hired. I’s suppose to start on June 25 2010 for penguin XBM. However I wasn’t able to go in Manila because of budget issues. I would like to ask if it’s still possible for me to reapply on your company, for reference heres my resume..

    ROBERT G. ANCHETA
    #003 Lower Purok 1 BGH Compound
    Baguio City 2600
    Cell phone # 639175417429
    Email Address: [email protected]


    OBJECTIVES

    – To apply my knowledge and enthusiasm in to your company as a Quality Analyst or as a Customer Service Representative.

    PROFESSIONAL EXPERIENCE:

    -Customer Service Representative (Capital One)
    SiTEL Baguio
    BCEZ Loakan Rd.,
    February 23 2009 up to present

    -Technical Support Representative (AT&T)
    SiTEL Baguio
    BCEZ Loakan Rd.,
    December to January 2009

    -English tutor of Grade 2 student
    Mainly in:  -Reading
    -Verb Tenses
    -Subject Verb Agreement
    -Vocabulary
    -Spelling
    TRAINING:

    - Finishing Course for Call Center Agent
    SiTEL Academy Baguio
    Session Road Baguio City
    -Technical Class
    -Communications
    November to December 2008

    EDUCATIONAL ATTAINMENT:

    COLLEGE:
    University of Baguio
    BS Commerce
    Major in Marketing
    (Undergraduate)

    HIGH SCHOOL:
    Baguio City National High School
    Gov. Pack Rd., Baguio City 2600
    Year Graduated: March 2006

    ELEMENTARY:
    Quezon Elementary School
    Upper Session Road, Baguio City
    Year Graduated: March 2002



    SKILLS:

    -Knowledge of Microsoft Windows Application
    -Multitasking
    -Easy to deal with
    -Can work under pressure
    -Good English Communication

    PERSONAL BACKGROUND:

    Date of Birth:    November 21, 1989
    Place of Birth:   Baguio City 2600
    Age:  19
    Religion:  Roman Catholic
    Civil Status:  Single
    Nationality:  Filipino
    Father’s Name:  Marcos Ancheta
    Mother’s Name:  Mercedes Ancheta



    CHARACTER REFERENCES:

    Mr. Mark Robe L. Corpuz
    Accounting Assistance
    SiTEL Manila
    (0916) 544-0263

    Joan Tiglao
    Immediate Supervisor/Coach
    SiTEL Baguio
    (0915) 53580060

    Ms. Mary Grace Arias
    Choir Leader
    Marketing Officer
    (0916) 478-5449


    I hereby certify that the above statement is true to the best of my knowledge and belief.

    _________________________
    Robert G. Ancheta

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